The workplace has received a lot of legacy over the years, so that the user experience is perceived as less optimal. Slowness, limitations and not suitable for mobile are just a few examples. But the number of applications and apps is also increasing, and with that the application management, while that is precisely what it wants to reduce. The shadow IT, with all the dangers for data leaks, is also in wait. In this blog we explain why the workplace of the future not only makes your employees happier but also how it makes your organization more agile.
Lightweight functionalities, any device, super fast
The future, however, looks rosy. The future workplace can meet the demands and wishes of the modern organization, networks and modern generations of employees. You can work, collaborate, share ideas, communicate, exchange, tune in, wherever and whenever you want, on whatever device you want. Without having to worry about safety and privacy sensitivity. Because that is arranged. And luckily you are always on the latest versions of the applications, as you are used to from large mobile apps and important websites from your private life. You can just as easily collaborate with colleagues as with people from the chain or with the public. And everything is easily found and accessible, from 1 experience.
Personally relevant, on a data driven workplace
The workplace also knows exactly what is relevant and important to you now. This is done on the basis of Machine Learning. Without anyone else being able to see that, the workplace can help you not forget tasks, associate you with a relevant and perhaps unknown colleague or present a document that is similar to something you are currently doing. The workplace will also increasingly become a digital assistant. Through Artificial Intelligence you can communicate with the workplace in other ways and that interface will help you instead of giving you the workplace assignments. This is the smart workplace that enables you to do your work better and more pleasantly, and that makes the organization more agile and social.
This makes the workplace super-personal. Also because the workplace can be personalized even better, while also the conformity is guaranteed. With processes, procedures, classifications and safety standards. By personalizing we do not mean in terms of settings and choice of applications, but in terms of the front of the digital workplace.
Incremental development towards the future workplace, based on the Microsoft cloud
This workplace of the future is already there for a large part already, but is being developed incrementally for you. You do not have to worry about this on the basis of the cloud. Of course it is important to include the user in the continuous innovations. For this Rapid Circle has an effective model that gives an overview and with low costs can make people actively smarter in working with the workplace. This approach takes into account the interdependence of applications. The impact is determined and tested at each step.
Your ICT department and people will become more important
This also means good times are ahead for the ICT department. There are fewer people required for management, but more value-added roles and direction roles, such as making translations between business and functionality, helping the organization make smarter use of applications, application management (and innovation), data security and security and finding and assessing new functions and managing suppliers. This will all be more important in the coming years.
Building on a SAAS model makes you manoeuvrable. Microsoft Azure as your control station and data (analysis) layer
When as many applications as possible are hosted by the supplier of the application, you have a number of advantages. In this way, the applications can be updated most effectively, quickly and most cheaply and renewed and you are always on the latest version. The supplier is responsible for the performance and operation of the application.
The Azure cloud at Microsoft provides infrastructure elements and basic elements to organize the workplace: Device Management, Authentication and Access, Security, Data Security, Start of the workplace, providing 1 experience, data analysis and machine learning, data management and findability of data and content, it is all offered from the Microsoft cloud.
This ensures that all other applications are seamlessly accessible and integrated within that 1 user experience, on mobile, tablets, PC, glasses, IOT devices and other interfaces. And applications that still have to be hosted on their own server, you can run them in a datacenter as long as possible, locally, or on Azure for example. The workplace ensures that these are also accessible.
What does this mean for your data center?
The workplace and the data center behind it will have to be very flexible for this. It must be able to move with the agility of the organization and with the changes in the market. It can apply innovations and the business will feel free to invent new processes and working methods within the standards. Without the manageability, safety and costs being compromised.
A contract for a longer period than 1 year makes you stand still in time
This means not only that the workplace must be flexible, but also the contracts with your suppliers. Concluding a contract for a few years does not encourage flexibility. The future is paid per year or per month and per amount of usage.
Awareness of security and privacy. A trade off with usability?
Security and privacy is at least as important as user experience. The demands for security, the sophistication of cyber-attacks and the fines that are involved increase explosively. That increase in quantity and sophistication can no longer keep up with any organization. Even the largest corporates no longer. This can only be a big player like Microsoft. Microsoft is the largest company in the field of security and privacy. They put most people on making and improving security features. And they are rolled out so quickly that they can only be rolled out quickly on the basis of the cloud. You are also on the latest versions of what you need. The machine learning that is used to continuously search for attacks and leaks, is only possible in the cloud. We think that no organization and no workplace without the Enterprise Mobility and Security suite of Microsoft or alternative products can.
Be cautious: a business case does not always lead to a good insight
The cost estimates and revenues of an Azure-based workplace and data center are often estimated by 'independent parties'. Apart from the fact that we do not exist independently, we think, all the estimates we have seen so far are not correct. The Azure costs are on average more than 2 times lower than estimated and the benefits are largely not included. The costs are usually only considered for the non-optimized as-is (lift and shift) situation, without any discount. There is always a lot of optimization possible. One dimension is also taken into account with regard to benefits: the benefits, which do not always fit 1 in 1 with the old situation, so that the potential of Azure is not taken into account. Our advice is to have an Azure specialist validate these types of assessments.
The future workplace allows users to perform their work more pleasantly and better and makes organizations more agile. Business innovations can be implemented faster and innovations go faster. So why postpone now, temporarily with old technology and therefore in a few years again make an investment for a new workplace? Based on a study of the costs and benefits of a (public) cloud-based workplace, you can determine whether it is a good time to go to your workplace of the future.